Privacy
#we simply DO NOT share your sensitive data
1. Introduction
Welcome to oPHOTO. This Privacy Policy governs how Crystal Sky Solutions, Inc. handles your personal data within our various oPHOTO apps and their editions. Our services are tailored for users within the United States, and we explicitly prohibit use by non-U.S. residents, including EU citizens.
2. Data Collection and Use
- General Policy: Your sensitive data is not shared with third parties. Our data handling is transparent and focused on enhancing your experience.
- Data Types Collected: Depending on the oPHOTO app and edition, we collect different types of data, including but not limited to device information, usage statistics, social network interactions, and feedback.
- Use of Collected Data: The data we collect is used for application functionality, system administration, and responding to support requests.
3. User Rights and Data Management
- Data Deletion Requests:
- In-App Request Process:
1. Navigate to the "help" button in the app.
2. Select the relevant "request delete my data" topic.
3. For details input "APPROVE"
4. Provide your email address for confirmation.
5. Submit the request. Please allow at least 48 hours for processing.
- Email Request: Alternatively, you can request data deletion by sending us an email.
- Impact of Data Deletion: Deleting your data will make related oPHOTOs, merchandise, and shared links non-functional and unrecoverable.
4. Geographical Limitations and GDPR Compliance
- Restriction on Non-U.S. Use: Our services are intended exclusively for U.S. residents. Use of our app by non-U.S. residents or EU citizens is against our policy, requiring immediate app uninstallation.
5. Data Retention and Purge Policy
- Retention Policy: We retain data to maintain system performance and may purge it without notice.
6. GDPR Compliance and EU User Restriction
- Compliance with GDPR: We acknowledge the importance of GDPR regulations. Consequently, oPHOTO is not offered within the European Union, nor to its citizens.
- EU User Prohibition: If you are a citizen of an EU country and have installed our app, we require that you uninstall it immediately, as usage is strictly prohibited.
7. Data Security and Protection
- Commitment to Security: We employ robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
- Data Breaches: In the unlikely event of a data breach, we will take immediate steps to mitigate any potential harm and inform affected users promptly.
8. User Consent and Opt-in/Opt-out Policies
- Implicit Consent: By downloading or using oPHOTO, you implicitly opt-in to our data collection practices, as detailed in this policy.
- Opt-out and Withdrawal: You have the right to opt-out or withdraw consent for data processing at any time. This will stop further data collection, and previously collected data will be deleted. To do so, you must submit a request to delete your data, immediately stop using & delete the app, and immediately respond to any additional data deletion verification emails you may receive.
9. Special Provisions for Different oPHOTO Editions
- Edition-Specific Data Practices: Data collection and storage details vary across different editions of oPHOTO (e.g., Marketing Edition, Event Edition, Social Edition, Student Edition). Each edition is designed with specific user needs and data requirements in mind.
10. Contact Information for Privacy Concerns
- Contact Details: For any privacy-related inquiries, please contact us using the in-app Feedback & Requests form; email us at support [at] oPHOTO.me or support [at] oPHOTO.biz; or send postal mail to oPHOTO by Crystal Sky Solutions, Inc., Privacy Requests, 8022 S Rainbow Blvd #199, Las Vegas, Nevada, 89139.
11. Additional Policy Details
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12. Policy Updates and Notification
- Policy Changes: This Privacy Policy may be updated periodically. We encourage users to review it regularly for any changes.
- Notification of Changes: Significant changes to the policy will be communicated through our website or via direct communication to users.
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If you have any further questions or concerns, please contact us using an in-app Feedback & Requests form or email us at:
support [at] oPHOTO.me or support [at] oPHOTO.biz
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Thank you,
oPHOTO Support
ABOVE PRIVACY TEXT UPDATED: AUG 26, 2023 @ 02:10pm PST
Legal
Legal Terms & Conditions
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1. Introduction
These Terms and Conditions apply to all interactions and services associated with oPHOTO, provided by Crystal Sky Solutions, Inc. By accessing and using our services, you agree to comply with these terms.
2. Use of Services
- As-Is Provision: Our services are provided 'as-is' with no express or implied warranties.
- U.S. Only Service: The usage of our services is limited to residents within the United States. Use by non-U.S. residents is strictly prohibited.
3. User Responsibilities
- Responsible Use: Users are expected to use oPHOTO and its features responsibly and in accordance with all applicable laws.
- Network Charges: Be aware that data charges may apply, and users are responsible for any such costs incurred.
4. Content Guidelines and Restrictions
- Prohibited Content: Users must refrain from posting content that is violent, harmful, or otherwise objectionable as per our detailed content guidelines.
- Third-Party Content: We are not responsible for the content available through third-party links or services accessed via oPHOTO.
5. Account Management and Misuse
- Account Suspension/Termination: We reserve the right to suspend or terminate user accounts due to suspected abuse or misuse of our services.
- Compliance Audits: User accounts may be subject to compliance audits at any time without notice.
6. Data Handling and Privacy
- Data Collection: Refer to our Privacy Policy for detailed information on how we collect, use, and manage user data.
- User Data Rights: Users have rights regarding their data, including the right to request deletion.
7. Disclaimers and Limitation of Liability
- General Disclaimer: Crystal Sky Solutions, Inc. is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use oPHOTO services.
- No Endorsements: We do not endorse any user-generated content and are not liable for any such content posted on oPHOTO or linked third-party platforms.
- Service Continuity: We do not guarantee uninterrupted or error-free operation of our services and are not responsible for any service outages or disruptions.
8. Safety Warnings and Product Usage
- Product Safety: Users should handle physical products associated with oPHOTO, such as acrylic and cardboard frames, with care. Be cautious of sharp edges and small parts, particularly around children and pets.
- Choking Hazard Warning: Key fobs and small accessories pose a choking hazard. Keep them away from young children and pets.
9. Intellectual Property and Copyright
- Respect for Intellectual Property: Users must respect the intellectual property rights of others. Unauthorized use of copyrighted or patented material is prohibited.
- Content Ownership: Subscription owners own all user content generated under their subscription, but grant oPHOTO a license to use, modify, and display the content as part of our services.
10. Prohibition of Unlawful Use
- Legal Compliance: Users must not use oPHOTO for any unlawful purposes or in violation of any applicable laws or regulations.
- Content Restrictions: Posting or sharing of illegal, harmful, or offensive content is strictly prohibited.
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11. Security Research Policy
We encourage and welcome security researchers to responsibly discover and report vulnerabilities in our systems. By engaging in security research, you agree to adhere to the following conditions:
- Immediate and Complete Disclosure: Any identified vulnerabilities must be promptly and fully disclosed to us. Please provide detailed information about the nature of the vulnerability, potential risks, and any steps to reproduce the issue.
- Pre-Notification: Researchers are required to inform us well in advance of any public disclosure. This pre-notification period allows us to assess, address, and release patches or updates before the information becomes publicly available.
- Non-Disruption: Under no circumstances should security research activities result in the disruption of our services. This includes, but is not limited to, avoiding any attempts to cause Distributed Denial of Service (DDoS) attacks or any other means of service interruption.
We appreciate the efforts of the security community in helping us maintain a secure environment. In return, we commit to treating all reports with confidentiality and working diligently to address and resolve identified vulnerabilities.
By engaging in security research, you acknowledge and agree to abide by these terms. Failure to comply may result in legal action.
Thank you for your responsible and ethical contribution to our security efforts.
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12. Attributions
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13. Additional Legal Terms & Conditions Details
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14. Changes to Terms and Conditions
- Right to Modify Terms: We reserve the right to change these terms and conditions at any time without prior notice.
- Review Regularly: Users are encouraged to review the terms regularly to stay informed of any changes.
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15. Contact Information for Legal Inquiries
- Contact Details: For legal inquiries related to oPHOTO, please contact us using the in-app Feedback & Requests form; email us at support [at] oPHOTO.me or support [at] oPHOTO.biz; or send postal mail to oPHOTO by Crystal Sky Solutions, Inc., Legal Requests, 8022 S Rainbow Blvd #199, Las Vegas, Nevada, 89139.
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16. Acknowledgement of Terms
- Acceptance: By using oPHOTO, users acknowledge and agree to these Terms and Conditions in full.
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If you have any further questions or concerns, please contact us using an in-app Feedback & Requests form or email us at:
support [at] oPHOTO.me or support [at] oPHOTO.biz
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Thank you,
oPHOTO Support
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​ABOVE LEGAL TEXT UPDATED: JAN 21, 2024 @ 10:15am PST
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